Last Updated on 25th February 2026
This Custody Policy applies to the services provided by Gate Technology Ltd. and our website www.gate.com/en-eu.
Gate Technology Ltd (hereinafter referred to as the “Company”) is duly authorised as a Class 3 Crypto-Asset Service Provider under the Markets in Crypto-Assets Act (Chapter 647, Laws of Malta) (the “Act”) and subject to the provisions of Regulation (EU) 2023/1114 on Markets in Crypto-Assets (“MiCA), by the Malta Financial Services Authority (the “MFSA”) as the competent authority in Malta, to provide the following crypto-asset services:
The Company is also authorised as a payment institution by the MFSA under the Financial Institutions Act (Chapter 376, Laws of Malta) to provide:
The Custody Policy of the Company (hereinafter referred to as the “Policy”) aims to provide an understanding of the custody solution for crypto-assets and FIAT currency (collectively, “Custody Assets”). This Policy forms an integral part of the User Agreement.
The Company outlines the approach to custody management, and list procedures and controls for safekeeping, accountability, backup, recovery, and reconciliation. The Policy complies with the framework under Regulation (EU) 2023/1114 on Markets in Crypto-Assets (MiCA), Directive (EU) 2015/2366 of the European Parliament and of the Council of 25 November 2015 on payment services in the internal market (“PSD2”) and other applicable laws.
The General Principles set out in the Custody Policy are the following:
The Company uses a secure wallet structure comprising hot and cold wallets for crypto-assets and designated user money accounts. The Company has implemented robust and multi-layered security measures for the storage and management of Custody Assets. Deposits and withdrawals are processed securely with multi-signature approval for large withdrawals. Security measures include multi-signature wallets, key rotation, multi-factor authentication, data encryption, and insurance protection.
Regular reconciliations are conducted between company records, user records, and distributed ledger holdings. We keep adequate records in compliance with applicable laws.
Operational risks include human errors, process failures, and physical security risks. ICT risks include cybersecurity threats, system downtime, data integrity risks, and third-party risks. The Company employs a multi-layered cybersecurity framework, strict access controls, and a comprehensive incident response plan to manage these risks.
Users receive statements of holdings at least every three (3) months and upon reasonable request indicating the balance, the value, and any transfer of Custody Assets during the period concerned. Users can access their positions on a real-time, continuous basis, via the client account user interface.
Verification protocols, secure transfer methods, and timely execution ensure the safe return of custody-assets to users.